Terms & Conditions
These terms and conditions govern use of the Print Experts website. By using the website, you accept these terms in full. If you disagree with any part of them, you must not use the website.
Website use and intellectual property
Unless otherwise stated, Print Experts and its licensors own the intellectual property rights in the website and its material. You must not republish, sell, rent, sub-license, publicly display, reproduce, duplicate, commercially exploit, edit or redistribute website material unless it has been expressly made available for redistribution. Unauthorised use may give rise to a claim for damages or other action.
Placing or approving an order
The existing terms require full payment when an order is placed. An order should not be placed if you do not agree. Print Experts is not obliged to attend to changes or variations unless agreed in writing by both parties. Acceptance of orders is subject to credit approval, and prices may change without notice.
Cancellation
Once an order has been placed, cancellation or alteration may incur a fee of 10% of the print-job value. The stated minimum fee is $50 plus GST, together with any applicable graphic-design, plate, proof or other costs.
Artwork, specifications and proofs
Customers are responsible for ensuring that supplied electronic files meet Print Experts file specifications and are correct and ready for production. Customers are responsible for ensuring supplied material does not breach copyright law. Incomplete artwork may require a revised quotation. Colour variations may occur between print runs and exact colour matching cannot be guaranteed for reprints.
Where a final proof is presented, the customer is responsible for reviewing text, images, layout, colour and other details before approval. If an error appeared in the proof and was not corrected before completion, Print Experts will not be responsible for that error. Additions or alterations after a proof may change the price.
Faulty goods
Claims for faulty goods should be made within five days after receiving an order. Printing or finishing errors should be raised promptly so the issue can be assessed and, where appropriate, rectified.
Delivery
The existing delivery terms refer to street or residential addresses. If goods are left at an unattended address at the customer’s request, Print Experts is not responsible for lost or stolen property. Apartment buildings with unattended security entrances may require the customer to arrange a courier or pay an additional delivery fee if goods are returned.
Liability and changes
To the extent permitted by law, Print Experts is not liable for indirect, special or consequential loss, business losses, loss of revenue, income, profits, anticipated savings, contracts, relationships, reputation, goodwill or data connected with use of the website. These terms may change without notice.