Frequently asked questions
A quick guide to ordering, artwork, delivery and getting a custom quote from Print Experts.
Do you have minimum order quantities?
Print Experts does not use a blanket minimum-order policy. The most practical quantity depends on the product, material and production method, so contact us with your requirements and we will recommend an option.
Can you handle urgent or overnight printing?
Urgent and sometimes overnight production may be available for standard products, subject to artwork approval, stock and production capacity. Call 1300 PRINT 1 as early as possible.
Do you deliver Australia-wide?
Yes. Our website advertises Australia-wide delivery, with direct courier dispatch to Melbourne, Sydney, Brisbane and regional hubs. Delivery details depend on the job and address.
Can you help modify or prepare artwork?
Our team can discuss artwork requirements and may assist with practical artwork adjustments. Incomplete artwork may require a revised quotation, and artwork supplied for print remains the customer’s responsibility.
Will I receive a proof before printing?
Where a proof is supplied, it should be checked carefully for text, images, layout and colour before approval. Once approved, Print Experts is not responsible for errors that appeared in the proof and were not corrected.
Are prices inclusive of GST?
The current website messaging says quoted prices include 10% GST. Final pricing is confirmed by the sales desk after the product, specifications, quantity, artwork and delivery requirements are understood.
How do I report a printing or finishing problem?
Contact Print Experts promptly. The existing terms request claims for faulty goods or printing and finishing errors within five working days of receiving the order, with the goods returned where a reprint is required.
How do I request a custom quote?
Use the enquiry form on the relevant product page, upload your artwork or brief if available, or contact the sales desk on 1300 PRINT 1 or sales@printexperts.com.au.
Still have a question?
Talk to an experienced Australian printer about your requirements.